Contents
1 Acceptance of terms
By visiting, accessing, or using the Let Me Hear You website at www.letmehearyou.com ("the Platform"), you confirm that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy, which is incorporated herein by reference.
These terms apply to all visitors, users, and anyone who submits content to the Platform.
2 Description of service
Let Me Hear You is a free, anonymous online platform that allows individuals to share their thoughts, feelings, and personal experiences — by written text or voice — and optionally receive a compassionate, non-clinical response from our team.
The Platform is offered as a supportive listening service. It is not a healthcare, therapy, counselling, or crisis intervention service.
3 Eligibility
You must be at least 13 years of age to use this Platform. By using the Platform, you confirm that you meet this requirement.
If you are under 18, we encourage you to use the Platform with the awareness of a trusted adult. We recommend seeking qualified professional support for serious emotional or mental health challenges.
4 User conduct and prohibited uses
You agree to use Let Me Hear You in a respectful and lawful manner. The following are strictly prohibited:
- Submitting false, misleading, or deliberately deceptive content
- Uploading or transmitting any harmful, abusive, harassing, hateful, or threatening content
- Submitting content that violates any applicable law or the rights of any third party
- Attempting to probe, scan, or test the vulnerability of the Platform
- Using any automated means (bots, scrapers) to access or use the Platform
- Impersonating any person or entity
- Using the Platform for any commercial purpose or self-promotion
- Submitting any content involving minors in a harmful or inappropriate context
We reserve the right to refuse, remove, or report any content that violates these terms, at our sole discretion and without prior notice.
5 Anonymity and identity
We do not require you to register or provide your real name to use this Platform. We respect and actively support your choice to remain anonymous.
However, please note: if you voluntarily include personally identifying information within the body of your submission (such as your full name, location, or contact details), that information will be visible to our team who reads your submission.
We strongly recommend sharing only what you are comfortable with and omitting personally identifying details from your story if anonymity is important to you.
6 Content you submit
You retain all ownership of the content you submit. By submitting content to the Platform, you grant Let Me Hear You a limited, non-exclusive, royalty-free licence to read, store temporarily, and respond to your submission for the purpose of providing our service.
We will never publish, share, or use your submission in any public context (including marketing, social media, or editorial content) without your explicit, prior written consent.
You confirm that any content you submit does not violate any applicable law and does not infringe the rights of any third party.
7 Not a professional service
Important: Let Me Hear You is not a substitute for professional mental health care, therapy, counselling, or medical advice. Our team are compassionate listeners, not licensed therapists, psychologists, or medical practitioners.
If you are experiencing a mental health crisis, suicidal thoughts, or any situation that constitutes an emergency, please contact:
- Your local emergency services (e.g. 999 in the UK, 911 in the US, 112 in the EU)
- A qualified mental health professional
- A crisis helpline in your country
Nothing on this Platform constitutes professional advice of any kind, and you should not rely on it as such.
8 Intellectual property
All content on the Let Me Hear You Platform — including text, graphics, logos, illustrations, and design — is the property of Let Me Hear You or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, or create derivative works from any part of the Platform without our prior written permission.
9 Limitation of liability
To the fullest extent permitted by applicable law, Let Me Hear You, its team, and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of or inability to use the Platform
- Any content submitted to the Platform by you or any third party
- Any responses provided by our team
- Interruption, suspension, or termination of the Platform
The Platform is provided "as is" and "as available" without any warranties of any kind, express or implied.
10 Availability and modifications
We reserve the right to modify, suspend, or discontinue the Platform (or any part of it) at any time, with or without notice. We may also revise these Terms of Use at any time. Updated terms will be posted on this page with a revised date. Your continued use of the Platform after any changes constitutes your acceptance of the new terms.
11 Governing law
These Terms of Use shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of India.
12 Contact
For any questions regarding these Terms of Use, please contact us at:
Let Me Hear You
Email: bmj.surana@gmail.com
Website: www.letmehearyou.com