Disclaimer

1 Nature of our service

Let Me Hear You is a compassionate listening platform, not a professional health, medical, psychological, psychiatric, or legal service of any kind.

The purpose of this platform is to provide a safe, anonymous space where individuals can express their thoughts and emotions freely, and optionally receive a warm, thoughtful, human response from our volunteer team. It is designed to offer emotional relief through the act of being heard — nothing more, and nothing less.

2 Not a substitute for professional help

The content on this website, and any responses provided by our team, do not constitute and should not be relied upon as:

• Medical advice, diagnosis, or treatment
• Psychological or psychiatric counselling or therapy
• Legal advice
• Financial advice
• Crisis intervention
• Any form of regulated professional service

If you are dealing with a serious emotional, mental health, medical, legal, or financial issue, we strongly encourage you to seek help from a qualified, licensed professional in the relevant field.

3 Mental health and crisis situations

Let Me Hear You is not equipped or staffed to handle psychiatric emergencies, acute crisis situations, or disclosures of imminent harm to self or others. If you submit content that suggests you are in immediate danger, we may not be able to respond in time to help. Please reach out to emergency services immediately in such situations.

4 Accuracy of information

Any information, suggestions, perspectives, or guidance shared by our team in responses is offered in good faith and with care, but it:

• Is not professionally verified or clinically reviewed
• May not be accurate, complete, or appropriate for every individual situation
• Should not be acted upon without independent professional verification where appropriate

Blog content and editorial posts on this platform are written for general informational and wellbeing purposes only. They do not constitute professional advice.

5 No guarantee of response

While we endeavour to respond to every submission that requests a reply, we cannot guarantee:

• A response to every submission
• A response within any specific timeframe
• The continued availability of the Platform or response service

Our team operates on a volunteer or limited basis, and response times may vary. We appreciate your understanding.

6 Third-party links

This website may contain links to external websites, resources, or organisations (including crisis helplines, mental health organisations, and informational sites). These links are provided for your convenience and informational purposes only.

Let Me Hear You does not endorse, control, or accept responsibility for the content, privacy practices, or accuracy of any third-party websites. Visiting any external link is entirely at your own risk.

7 Limitation of liability

To the maximum extent permitted by applicable law, Let Me Hear You, its operators, contributors, and team members accept no liability whatsoever for:

• Any loss, harm, or damage arising from your use of or reliance on this Platform
• Any decision made or action taken in reliance on content found on this Platform
• Any emotional, psychological, or physical harm resulting from or connected to use of this Platform
• Any interruption, error, or unavailability of the service

You use this Platform entirely at your own risk.

8 Changes to this disclaimer

We reserve the right to update this disclaimer at any time. Changes will be posted on this page with a revised date. Continued use of the Platform constitutes acceptance of the updated disclaimer.

9 Contact

If you have questions about this disclaimer, please contact us at:

Let Me Hear You
Email: bmj.surana@gmail.com
Website: www.letmehearyou.com